• Overall, how satisfied are you with the service provided?
    1. 99 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. Gabriel Villarruel; knows his stuff!
  • Optionally, add any additional comments regarding the service you received?
    1. Loved the communication! Thanks for providing status of project all through process. Most importantly, I felt you genuinely wanted to help solve my problem as quickly as possible even though it was a relatively minor issue. Keep up the great work. Will definitely call you back.

Richard M., May 25, 2018