Richard M., May 25, 2018
- Overall, how satisfied are you with the service provided?
- 99 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Yes. Gabriel Villarruel; knows his stuff!
- Optionally, add any additional comments regarding the service you received?
Loved the communication! Thanks for providing status of project all through process. Most importantly, I felt you genuinely wanted to help solve my problem as quickly as possible even though it was a relatively minor issue. Keep up the great work. Will definitely call you back.