• Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue required multiple call backs.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes, very friendly and professional staff.
  • Optionally, add any additional comments regarding the service you received?
    1. I really appreciate the work the FTI team offers. Thank you for your help 🙂

Marco Q., Apr. 4, 2018