• Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue required multiple call backs.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes, Steven was lovely. He provided regular updates on my computer. I wish all IT service personnel provided service as exemplary as he did!
  • Optionally, add any additional comments regarding the service you received?
    1. No Answer.

Dana C., Mar. 22, 2018