Rick C., Mar. 19, 2018
- Overall, how satisfied are you with the service provided?
- 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Optionally, add any additional comments regarding the service you received?
There was an error in the Windows system logs that sounds ominous, but means almost nothing. By the time I got into work that determination was already made and I didn't need to chase down the meaning of the error. Thanks FTI!