• Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved the next day.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. No Answer.
  • Optionally, add any additional comments regarding the service you received?
    1. Really appreciate the over the weekend support; we didn't even know there was a problem and when we came to work Monday morning, everything was operational! Thank you!

Tamara C., Mar. 13, 2018