Ashley D., Mar. 7, 2018
- Overall, how satisfied are you with the service provided?
- 80 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue required multiple call backs.
- Did you feel that the technician was knowledgeable?
- 79 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Optionally, add any additional comments regarding the service you received?
Although it took a while to resolve my issues, it was in part due to out-of office time.