Marilou M., Feb. 28, 2018
- Overall, how satisfied are you with the service provided?
- 96 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- 94 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Optionally, add any additional comments regarding the service you received?
Steven Slezak is very knowledgeable and kept it a point that the issue was resolved. Kudos to him.