Audrey T., Jan. 3, 2018
- Overall, how satisfied are you with the service provided?
- 99 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than four hours.
- Did you feel that the technician was knowledgeable?
- 99 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Optionally, add any additional comments regarding the service you received?
Mr. Mike Powell is extremely knowable and responsive. I really appreciate his professional assistance on resolving my issues. He is creative and proactive to provide best solution on my requests. I really enjoy working with him.