Cynthia G., Nov. 7, 2017
- Overall, how satisfied are you with the service provided?
- 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved the same day.
- Did you feel that the technician was knowledgeable?
- 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Yes - Steven was very kind and had gone out of his way to call and leave a voicemail as well as email me to confirm I had gotten the help I needed.
- Optionally, add any additional comments regarding the service you received?
Steven was great!