• Overall, how satisfied are you with the service provided?10
    1. 95 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved the next day.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes - it was all by email, but was fine
  • Optionally, add any additional comments regarding the service you received?
    1. I continue to be pleased with the speed and end results. And the person that answers the phone on Fridays is exceptionally polite and helpful... just saying...

John W., Oct. 31, 2017