John W., Oct. 31, 2017
- Overall, how satisfied are you with the service provided?10
- 95 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved the next day.
- Did you feel that the technician was knowledgeable?
- 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Yes - it was all by email, but was fine
- Optionally, add any additional comments regarding the service you received?
I continue to be pleased with the speed and end results. And the person that answers the phone on Fridays is exceptionally polite and helpful... just saying...
