Sandy W., Oct. 23, 2017
- Overall, how satisfied are you with the service provided?
- 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Yes - Have worked with Justin in the past - he is always courteous and professional.
- Optionally, add any additional comments regarding the service you received?
I always appreciate working with the people at FTI. I have always had my issues resolved properly and in a timely manner.