Tom B., Sept. 28, 2017
- Overall, how satisfied are you with the service provided?
- 91 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue required multiple call backs.
- Did you feel that the technician was knowledgeable?
- 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Yes - Mike Bleiweiss is the best, even when the problems are so challenging they take lots of time.
- Optionally, add any additional comments regarding the service you received?
Good service patching a bad implementation.