• Overall, how satisfied are you with the service provided?
  1. 91 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
• Did your issue get resolved in a timely manner?
  1. My issue required multiple call backs.
• Did you feel that the technician was knowledgeable?
  1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
• Was the technician you worked with courteous and respectful?
  1. Yes - Mike Bleiweiss is the best, even when the problems are so challenging they take lots of time.
• Optionally, add any additional comments regarding the service you received?

  1. Good service patching a bad implementation.

Tom B., Sept. 28, 2017