• Overall, how satisfied are you with the service provided?
    1. 99 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes
  • Optionally, add any additional comments regarding the service you received?
    1. Jimmy was awesome, I called in a panic, I couldn't breathe, as I thought I had lost some important information on Excel. He is awesome and didn't make me feel like an idiot. 🙂 It is always a pleasure to call your company for assistance, everyone is always courteous and helpful. Thank you!

Carmen L., Sept. 8, 2017