Carmen L., Sept. 8, 2017
- Overall, how satisfied are you with the service provided?
- 99 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Optionally, add any additional comments regarding the service you received?
Jimmy was awesome, I called in a panic, I couldn't breathe, as I thought I had lost some important information on Excel. He is awesome and didn't make me feel like an idiot. 🙂 It is always a pleasure to call your company for assistance, everyone is always courteous and helpful. Thank you!