Nancy M., December 22, 2016
- Overall, how satisfied are you with the service provided?
- 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- 99 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Yes – Greg did a great job. It was a fun phone call, we laughed as we chatted. Great customer service from Greg Hicks, thank you.
- Optionally, add any additional comments regarding the service you received?
Fantastic, less than an hour and I got my answers. Thank you, Greg!