• Overall, how satisfied are you with the service provided?
    1. 89 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 96 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. - Scott was very polite and patient. He was friendly, and he was able to assist swiftly to get the issue resolved.
  • Optionally, add any additional comments regarding the service you received?
    1. Great job!!! Thank you Scott.
Sharlene M., August 23, 2016