• Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes.  - Anthony was very helpful. He tried everything on his end and when it couldn't be resolved from there, he sent Norm out so it would be resolved ASAP
  • Optionally, add any additional comments regarding the service you received?
    1. It was very friendly, professional and fast. Thank you
Marcy B., August 22, 2016