• Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes - Anthony was great. He was able to perform the work behind the scenes so I could continue working. Amazing!
  • Optionally, add any additional comments regarding the service you received?
    1. It is fantastic to have service on my PC and not even be interrupted! I so appreciate the great care given.
Nancy M., August 16, 2016