1. Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  2. Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  3. Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  4. Was the technician you worked with courteous and respectful?
    1. Yes - He was very nice and told me what was going on.
  5. Optionally, add any additional comments regarding the service you received?
    1. My issue was resolved in less than 5 minutes. Very smooth. Thank you!
Russell M., July 13, 2016