1. Overall, how satisfied are you with the service provided?
    1. 89 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  2. Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  3. Did you feel that the technician was knowledgeable?
    1. 89 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  4. Was the technician you worked with courteous and respectful?
    1. Yes - Paul was very professional and courteous.
  5. Optionally, add any additional comments regarding the service you received:
    1. No Answer. The respondent skipped this question.
Sean C., May 4, 2016