1. Overall, how satisfied are you with the service provided?
    1. 84 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  2. Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  3. Did you feel that the technician was knowledgeable?
    1. 84 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  4. Was the technician you worked with courteous and respectful?
    1. Yes.
  5. Optionally, add any additional comments regarding the service you received:
    1. So far, I have called twice and was put through right away. My issues were resolved quickly both time. Thank you!
Joyce K., April 7, 2016