1. Overall, how satisfied are you with the service provided?
    1. 96 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  2. Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  3. Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  4. Was the technician you worked with courteous and respectful?
    1. Yes.  Rod is awesome!
  5. Optionally, add any additional comments regarding the service you received:
    1. ummmm . . . did I say Rod is awesome?! BTW: everyone at La Casa agrees!
Shawne M., April 4, 2016