1. Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  2. Did your issue get resolved in a timely manner?
    1. My issue was resolved within one hour.
  3. Did you feel that the technician was knowledgeable?
    1. 98 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  4. Was the technician you worked with courteous and respectful?
    1. Yes.
  5. Optionally, add any additional comments regarding the service you received:
    1. Simple issue, simple fix.  Thanks!
Krista H., March 18, 2016