1. Overall, how satisfied are you with the service provided?
    1. 87 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  2. Did your issue get resolved in a timely manner?
    1. My issue was resolved the next day.
  3. Did you feel that the technician was knowledgeable?
    1. 71 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  4. Was the technician you worked with courteous and respectful?
    1. Yes.
  5. Optionally, add any additional comments regarding the service you received:
    1. Anthony got me what I needed even though it was not easy to begin with. Thank you!
Diane O., March 16, 2016